Privacy Policy
Effective Date: [Month Day, Year]
Last Updated: [Month Day, Year]
This Privacy Policy describes how Moonwake Collaborative (“Moonwake,” “Company,” “we,” “us,” or “our”) collects, uses, maintains, discloses, and otherwise processes information obtained through our website located at www.moonwakecollaborative.com and any related websites, pages, forms, content, features, applications, or services that link to or reference this Privacy Policy (collectively, the “Site”).
By accessing or using the Site, submitting information through the Site, or otherwise interacting with us through the Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this Privacy Policy, you should not access or use the Site.
1. Scope of This Privacy Policy
This Privacy Policy applies solely to information collected by or on behalf of Moonwake through the Site and through related digital communications or interactions associated with the Site. This Privacy Policy does not apply to information collected offline except where specifically stated, nor does it apply to third-party websites, services, or platforms that may be accessible through links or integrations on the Site
2. Information We Collect
We may collect and process the following categories of information:
a. Information Voluntarily Provided by You
When you complete a contact form, request information, subscribe to communications, schedule a consultation, engage our services, or otherwise communicate with us through the Site, we may collect personal information and other data that you voluntarily provide, including without limitation:
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Full name
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Email address
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Telephone number
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Business name
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Mailing address
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Website URL
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Project details
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Billing or payment-related information, where applicable
Any additional information you elect to provide
b. Information Collected Automatically
When you visit or interact with the Site, we may automatically collect certain information regarding your device, browser, and usage of the Site, including, without limitation:
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IP address
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Browser type and version
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Device type and identifiers
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Operating system
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Access dates and times
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Pages viewed and referring pages
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Clickstream data
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Approximate geographic location
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Session activity and website interaction data
c. Information Received from Third Parties
We may receive information about you from third-party service providers, business partners, analytics vendors, payment processors, advertising platforms, scheduling tools, customer relationship management systems, or other sources, to the extent permitted by applicable law.
3. Purposes for Which Information Is Collected and Used
We may collect, use, store, and process information for lawful business purposes, including, without limitation, to:
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Operate, maintain, and improve the Site
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Respond to inquiries, requests, and communications
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Provide information regarding our services
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Prepare proposals, contracts, onboarding materials, invoices, and other business records
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Provide client services and administer client relationships
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Send newsletters, promotional emails, and other marketing communications, subject to your preferences and applicable law
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Analyze traffic, trends, and user behavior on the Site
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Personalize user experience and improve content, layout, and functionality
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Monitor and protect the security, integrity, and performance of the Site
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Prevent fraud, unauthorized access, misuse, or other unlawful activity
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Comply with legal obligations, enforce contractual rights, and protect our legitimate business interests
We may also use information for any other purpose disclosed at the time of collection or as otherwise permitted or required by law.
4. Legal Bases for Processing
To the extent applicable law requires a legal basis for processing personal information, we may process such information on one or more of the following grounds:
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Your consent
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Performance of a contract or in anticipation of entering into a contract
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Compliance with legal or regulatory obligations
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Our legitimate business interests, provided such interests are not overridden by your rights under applicable law
5. Cookies and Similar Technologies
The Site may use cookies, web beacons, pixels, tags, scripts, and similar technologies (collectively, “Cookies”) to collect and store information automatically.
These technologies may be used for purposes including:
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Enabling core Site functionality
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Remembering user preferences
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Analyzing Site traffic and performance
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Measuring effectiveness of content or campaigns
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Supporting advertising, retargeting, or remarketing efforts, where applicable
You may control or disable certain Cookies through your browser settings or other available tools. However, disabling Cookies may affect the availability, functionality, or performance of certain portions of the Site.
6. Disclosure of Information
We do not sell personal information for monetary consideration.
We may disclose information we collect in the following circumstances:
a. Service Providers and Contractors
We may disclose information to third-party vendors, consultants, independent contractors, and service providers that perform services on our behalf or assist us in operating our business, including but not limited to website hosting, analytics, payment processing, scheduling, customer relationship management, email communications, and administrative support.
b. Business Operations and Professional Advisors
We may disclose information to accountants, attorneys, insurers, auditors, and other professional advisors where reasonably necessary in connection with our business operations, legal compliance, or risk management.
c. Legal Compliance and Protection of Rights
We may disclose information where we determine, in our sole discretion, that such disclosure is necessary or appropriate to:
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Comply with applicable law, regulation, subpoena, court order, or legal process
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Respond to lawful requests from public authorities
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Protect or defend the rights, property, or safety of Moonwake, our clients, our contractors, or others
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Investigate, prevent, or address suspected fraud, security incidents, or violations of our terms or policies
d. Business Transfers
In the event of a merger, acquisition, financing transaction, reorganization, sale of assets, dissolution, or similar corporate event, information collected through the Site may be transferred or disclosed as part of that transaction, subject to applicable law.
e. With Your Direction or Consent
We may disclose information to third parties when you direct us to do so or otherwise provide your consent.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying legal, accounting, tax, contractual, reporting, and operational requirements, resolving disputes, and enforcing our agreements.
The specific retention period applicable to any category of information may vary depending on the nature of the information and the purpose for which it was collected and processed.
8. Data Security
We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, acquisition, use, disclosure, alteration, or destruction.
Notwithstanding the foregoing, no method of transmission over the internet or method of electronic storage is completely secure. Accordingly, we do not warrant or guarantee the absolute security of any information transmitted to or through the Site.
9. Your Rights and Choices
Subject to applicable law and any relevant exceptions or limitations, you may have certain rights with respect to your personal information, including the right to:
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Request access to the personal information we maintain about you
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Request correction of inaccurate or incomplete personal information
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Request deletion of personal information
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Opt out of certain marketing communications
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Request information regarding categories of personal information collected, used, disclosed, or otherwise processed
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Object to or restrict certain processing activities, where applicable
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Exercise any additional rights available under applicable privacy laws
To exercise any such rights, you may contact us using the contact information provided below. We reserve the right to verify your identity before responding to any request and may deny requests to the extent permitted by applicable law.
10. Marketing Communications
Where permitted by law, we may send you marketing, promotional, or informational communications if you have requested information from us, subscribed to our mailing list, engaged our services, or otherwise provided your contact information.
You may opt out of receiving marketing emails at any time by using the unsubscribe link included in such communications or by contacting us directly at [email address].
Notwithstanding the foregoing, we may continue to send non-marketing communications, including those relating to existing or prospective business relationships, administrative matters, invoices, contracts, service updates, and other transactional or operational notices.
11. Third-Party Websites and Services
The Site may contain links to third-party websites, platforms, plug-ins, or services that are not owned or controlled by Moonwake. We are not responsible for the privacy, security, content, or data handling practices of such third parties. Your interactions with any third-party website or service are governed by that third party’s own terms and policies, and you access such third-party resources at your own risk.
12. Children’s Privacy
The Site is intended for use by individuals who are at least eighteen (18) years of age and by businesses or organizations. We do not knowingly collect personal information from children under the age of thirteen (13). If we become aware that we have collected personal information from a child under thirteen (13) without verifiable parental consent, we will take commercially reasonable steps to delete such information.
13. International Users
The Site is operated in the United States and intended for users located in the United States. If you access the Site from outside the United States, you acknowledge and agree that your information may be transferred to, processed in, and stored in the United States or other jurisdictions in which our service providers operate, which may have data protection laws that differ from those in your jurisdiction.
14. Changes to This Privacy Policy
We reserve the right to amend, revise, or update this Privacy Policy at any time, in our sole discretion. Any changes shall become effective upon posting the revised Privacy Policy on the Site, unless otherwise stated. Your continued use of the Site following the posting of any revised Privacy Policy constitutes your acknowledgment of and agreement to the updated terms.
15. Contact Information
If you have any questions regarding this Privacy Policy or our privacy practices, you may contact us at:
Moonwake Collaborative
Email: hello@moonwakecollaborative.com
Website: www.moonwakecollaborative.com
Mailing Address: 1915 79th St. Windsor Heights, IA 50324